ResultsPro +

T R U E   S O L U T I O N S   I N   B U S I N E S S   D E V E L O P M E N T 

· Per Piece Work

               Print & Web Media

                 fact sheets / web sites

                 brochures /  web pages

                 print copy / web copy

                 print design / web design

                 press releases

                 white papers

· Web Media Specialties

              Bringing the power of’

              Scale, duplication and

              viral marketing tactics

              optimization for key

                 word and search

                 web email Marketing

                 web newsletter marketing

              search marketing,

                 organic & paid

          Follow-Through & Customer Service  — Regular Golden Eggs

Customer attrition alone in most business runs an amazing 20% per year.  Yet, surprisingly, most businesses don’t have a comprehensive means of reducing that turnover and depend on their ability to re-sell to new customers to replace that volume.  Simply cutting that 20% to 10% adds 10% to the bottom line instantly no matter how effective or ineffective new sales efforts are.

In most businesses and other organizations, existing, satisfied customers truly are the geese that lay golden eggs through repeat business and referrals. Paying insufficient attention to customer attrition is like carrying a pail of water across the yard with holes in it only to find it half full when you reach the washtub. Could small adjustments reduce your customer leakage and fill your bank account?

CRM (Customer relationship management) can be handled in a number of ways. The key is to assure you have a meaningful system to assure the customers you’ve invested so much to acquire return to buy, at least….and, at best, become part of your volunteer sales force. Their referrals, testimonials and recommendations become your most effective sales tools.

· Marketing-Related IT

                 Contact Management

                 CRM

                 Channel Management

                 Web-Aided Sales

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